Placing an order:

• Ordering through this site is easy
• Take your time and browse our website and decide on which products you require
• To purchase our products go to the product(s) you want to order, type in the quantity you require
• Choose Colours and all other options that may be available by the pull down menu to select your choice
• Then click on 'add to cart'
• Once you have done this for all the products you want to order, click on 'check out' which takes you to the check out
• At this point you will be required to fill in your contact details and payment options
• If at any time during the ordering process you would like to have a look at the products you have ordered click on 'view cart'
• To ship to different address please enter all required details in the DELIVER TO section otherwise click same as.

PRICES

Local Prices - are in Australian Dollars including GST.

If you have any questions

Phone: (02) 9829-3433
Fax:    (02) 9829-3422
email:   sales@jarean.com.au

PAYMENT DETAILS

All orders MUST be prepaid before dispatch. Sorry no C.O.D's

• Cheque/Money Order - Please make payment to: 
  JAREAN of INGLEBURN
  Post to: PO BOX 80, INGLEBURN NSW 1890
• 
  Order will be shipped when payment is received and funds cleared.
•  
• Direct Deposit Details:
  Email for Bank details.
• Please notify us by either fax/email/phone when direct debit is made.
  Orders will be shipped when payment is received and funds are cleared 

DELIVERY

• Orders are dispatched with 9-12 days of receipt depending on stock availability.
  Personalised orders up to 4 weeks.
• Please notify us if order is URGENT
• If products are temporarily Out of Stock and delivery will be more than 2 weeks you will be notified by email.

In rural and regional areas of Australia, delivery times for Express Parcel Services are in respect of delivery to the Post Office of the principal township in that area. Delivery to final destinations may take longer. If in doubt please check with your local Post Office.

Delivery Charges are calculated on total weight of order. 
Calculated via Australia Post Database.

Shipping will be charged according to products ordered...

DELIVERY TIME, from when your order leaves the showroom
Some orders may take up to 14 days to be sent due to current stock levels at the time of ordering.

CANCELLATION of ORDER

Once the order confirmation has been signed, it is agreed we will supply your products in the specified time as stated in the order confirmation form.  If you cancel an order after signing this form, cancellation fees may apply.  They can vary from order to order depending on the status of the job, but typically costs involved are art work fees, set-up costs, restocking fees or full payment of job if items have already been decorated.  You will not be responsible for cancellation fees if we do not have the products in stock or we do not ship by the promised date on the form.

SHORTAGES OR DEFECTS

• Please report any shortages or problems with your orders within 2 days of delivery.
• This will enable us to rectify the problem without any undue delay.

PHONE ORDERS:

Simply call our office where our friendly staff is waiting to
take your order or assist you with any questions you may have.
Please have your order information and payment details ready before callinge

TRADING HOURS:
Monday to Friday: 9am - 5pm

APPOINTMENTS NECESSARY FOR
OUTSIDE THESE HOURS